Last updated: October 14, 2026
TheNeverPress ("we," "us," or "our") operates our website and publication platform at theneverpress.com. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, subscribe to our publication or newsletter, interact with our embedded commerce features, make a purchase, or otherwise communicate with us (collectively, the "Services").
Our e-commerce features and checkout processing are powered by Shopify, enabling us to provide secure purchasing services directly through our website. Our publishing, content, and newsletter memberships are powered by Ghost.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Personal information does not include anonymous or aggregated data that cannot reasonably identify you.
Depending on how you interact with our Services, we may collect and process the following categories of personal information:
- Contact Details: Name, email address, shipping address, billing address, and phone number.
- Subscription & Member Account Data: Email address, subscriber status, newsletter preferences, and account credentials for member or subscriber access.
- Financial & Payment Information: Credit/debit card numbers, transaction details, payment confirmation, and payment details (processed securely via Shopify and its payment partners).
- Transaction History: Items viewed, added to cart, saved, purchased, returned, or exchanged through our store and embedded checkout tools.
- Communications: Information you share when sending customer support inquiries, submission feedback, or general correspondence.
- Device & Technical Information: IP address, browser type, device type, network connection details, and unique device identifiers.
- Usage & Behavioral Data: Information regarding how and when you navigate our publication, interact with articles, click purchase links, or use our Services.
How We Collect Your Information
We collect personal information from the following sources:
- Directly From You: When you subscribe to our newsletter, sign up for a member account, make a purchase via embedded buy buttons or checkout, contact us, or submit work.
- Automatically via Cookies & Tracking Technologies: As you navigatetheneverpress.com, we collect technical and usage data via cookies, local storage, and analytics tools (including Google Analytics).
- From Our Technology Partners: Information shared by our core infrastructure providers—Ghost Foundation (for publishing, subscriber accounts, and newsletter administration) and Shopify Inc. (for e-commerce, embedded checkout, and order fulfillment).
How We Use Your Personal Information
We use your personal information for the following core business purposes:
- To Provide & Deliver Services: To send newsletter issues, deliver digital subscriber content, fulfill physical publication orders, process payments, arrange shipping, manage customer accounts, and provide order updates.
- Newsletter & Publishing Operations: To manage your email subscription, deliver requested digital publications, send transactional notifications, and handle member authentication.
- E-Commerce & Order Fulfillment: To process transactions, send order receipts, handle returns or exchanges, and manage inventory via our integrated checkout tools.
- Analytics & Performance Improvement: To analyze user journeys across our site and articles to help us improve content, site layout, and product offerings.
- Security & Fraud Prevention: To protect our platforms, verify member accounts, detect fraudulent transactions, and ensure a secure browsing and shopping environment.
- Customer Support & Legal Compliance: To respond to inquiries, enforce our terms, comply with applicable laws, and defend legal claims.
How We Disclose Personal Information
We do not sell your personal information. We may disclose personal information to trusted third-party service providers who assist us in operating our business:
- Ghost Foundation: Powers our main content publishing platform, subscriber management, and newsletter delivery.
- Shopify Inc.: Powers our e-commerce features, embedded store buttons, and secure checkout processing.
- Service Providers: Third parties providing cloud hosting, payment gateway processing, shipping and fulfillment, IT security, and data analytics.
- Business Operations & Legal Obligations: To comply with legal processes, subpoenas, or governmental requests, or in connection with a corporate reorganization, merger, or asset sale.
Third-Party Platforms & External Links
- Relationship with Shopify: E-commerce transactions and checkout features are facilitated by Shopify Inc. Information submitted during checkout or through embedded purchase buttons is processed in accordance with theShopify Consumer Privacy Policy.
- External Web Links: Our articles and pages may contain links to external websites, creator portfolios, or press outlets. We are not responsible for the privacy practices or content of third-party sites.
Children's Data
Our Services are not directed to children under the age of majority in your jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Data Retention
We implement reasonable security measures to protect your personal information. However, no internet transmission or electronic storage system is 100% secure.
We retain your personal information for as long as necessary to maintain your newsletter subscription or account, fulfill purchase contracts, satisfy legal and accounting obligations, and resolve disputes.
Your Privacy Rights and Choices
Depending on where you live (including the UK, EEA, and relevant US states), you may have the following rights:
- Access & Portability: Request access to or a copy of the personal information we hold about you.
- Correction & Deletion: Request that we correct inaccurate data or delete your personal information.
- Unsubscribe / Email Preferences: You can opt out of our marketing emails or newsletters at any time by clicking the "Unsubscribe" link at the bottom of any email sent via Ghost or Shopify.
- Cookies & Analytics Opt-Out: You can set your browser to refuse cookies or use browser-based tools like Global Privacy Control (GPC) to signal your opt-out preferences.
To exercise any of these rights, please contact us at info@theneverpress.com.
International Data Transfers
Our operations involve transferring data across international borders. Personal information collected through Ghost and Shopify may be stored and processed in the United States, Canada, Europe, or other jurisdictions where our service providers maintain facilities. When transferring data outside the EEA or UK, standard contractual safeguards are utilized.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: